Here you will find practical Design for All tools and methods. Many ways of undertaking user research are covered, from large surveys to working with small groups, including direct observation, video and other data capture methods. Also covered are imaginative techniques, including scenarios, people cards, and role-playing, along with checklists, practical tips and further reading.
Tools
This section provides an overview of tools and techniques for design and research, including chapters and excerpts from handbooks, compilations, collections and original material generated by the i~design team (see Glossary).
Methodologies
This section brings together user research methodologies from a variety of sources and includes original material generated by the i~design team (see Glossary) to support designers in working with users on practical projects.
Designer's practice
This section brings together user research methodologies from a variety of sources and includes original material generated by the i~design team (see Glossary) to support designers in working with users on practical projects.
Co-operative design activities
This section brings together design research methods that involve users. Some require that users are brought into the design team, either at specific parts of the design development process, or in longer term ways.
Empathic approaches
This section brings together techniques to help designers understand how users experience the world, in particular where their capabilities are significantly different to those of the designers and commissioners of design.
Imagining users in situations
Generic user profiles can be used to rapidly develop and test design ideas and concepts. These methods are particularly helpful in exploring how users might interact with very new or unfamiliar products and technologies.
Understanding real people
Exploring how people live and work can aid fresh thinking and innovation. In particular, discovering how people actually interact with products and services can challenge assumptions.
