Older & disabled consumer research group
Ricability specialises in consumer research with older and disabled users and has produced several sets of design guidelines and consumer choice guidelines for domestic products.
Ricability is the trading name of the Research Institute for Consumer Affairs. They are a national research charity dedicated to providing independent information of value to disabled and older consumers. Under this trading name they research and publish consumer reports. These are all based on rigorous research and provide practical information needed by disabled and older consumers.
As the Research Institute for Consumer Affairs they also work with manufacturers, service providers, regulators and policy makers to improve products and services. Their aim is to increase their awareness of the needs of disabled and older consumers through specialist research.
